For questions regarding order status or to report a problem with this web site email DaaVeeDee Customer Service at firstname.lastname@example.org.
To reach Customer Service via telephone call (856) 753-1130 Monday through Friday from 10 A.M. to 2 P.M. EST.
Our mailing address is:
P.O. Box 17
West Berlin, NJ 08091
We respect your right to privacy. At DaaVeeDee we only collect the information necessary for us to complete your order or to contact you regarding the status of your order. The information we collect includes your name, email address, shipping address, billing address, and a password.
The Checkout and Credit Card processing functions of DaaVeeDee are handled through a reputable third party (Authorize.Net), and all other policies regarding our website apply to this process as well. The checkout process is conducted in a secure environment using SSL encryption to protect the data stream between your browser and the processing server. We at DaaVeeDee do not store your credit card information.
DaaVeeDee will not rent or sell your name or personal information without your permission.
DaaVeeDee does utilize "cookies" to help recognize you as a repeat visitor and to track traffic patterns on our site. This information is completely anonymous. We use this information to improve the user-friendliness and functionality of DaaVeeDee.
On occasion we may send a mailing to your address or send you an email including special promotions or new releases. If you choose not to receive such communications you may remove yourself from our mailing list by emailing us at email@example.com or you may mail us at:
P.O. Box 17
West Berlin, NJ 08091
DaaVeeDee wants you to be completely satisfied with your purchase. If you decide within 30 days of your purchase that you do not want the product you purchased, you may return it for a refund of the product's price or exchange as long as it is unopened and in its original packaging.
If you wish to return the product that you received from us, please contact us to obtain return instructions by using the "Contact Us" link in the "Information" section of our website.
If you received a defective DVD, please contact us by using the "Contact Us" link in the "Information" section of our website. Please explain the nature of the defect and we will respond with instructions on how to resolve the issue.
Any other questions about returns? Please contact us via e-Mail.
All our DVDs that are available for purchase are in stock and are available for immediate delivery. We ship all our DVDs within 48 hours after the payment had been received and cleared, and in most cases we ship within 24 hours.
For US orders, all single DVDs are mailed via First Class Mail. Larger orders are sent either via FirstClass Mail, Media Mail or US Priority Mail, based on the weight and distance. USPS tracking information is sent in a shipping email confirmation at the time the order is shipped. The esimated delivery times vary, but the average delivery time within continental USA is 5-10 business days.
For international orders, we use USPS AirMail for all single DVD purchases. Larger international orders are sent either via USPS AirMail or via USPS Global Priority Mail. The average shipping time is about 10-15 business days, but please allow up to 4 weeks. USPS handles the packages throughout the world by bringing them up to the Post Office in your country for delivery to you.
Any customs, taxes, import duties, or any other applicable charges are your responsibility and are collected once the package reaches your country. We have no jurisdiction over these expenses and cannot determine what they may be. Customs polices vary widely from country to country; please contact your local customs office for further information.
A street address is required for all international shipments.
||Shipping and Handling Cost
We sell a wide range of imported DVDs. We have the largest selection of foreign, independent, arthouse, classic and cult import DVDs and Blu-Rays in the USA. The majority of our DVDs are PAL Region 2, PAL Region 4 or NTSC Region 4 releases, and most of our Blu-Rays are Zone B and Zone A/B/C releases, all of them imported from Western Europe, Australia/New Zealand and Argentina. Ours is the outlet store - the items shipped to you may not be brand new, and most likely will have small imperfections, such as unsealed box, cracked corner of the amaray case, various non-removable stickers/labels from our suppliers, scratched case, etc.. The DVDs themselves are brand new, un-damaged and are guaranteed to play on multi-Region DVD players. For our brand new, pristine condition DVDs please shop our Amazon.com store: http://www.amazon.com/shops/DaaVeeDee
WRITE A REVIEW AND SAVE!
Dear Movie Lover,
As you know, we offer great selection of foreign, arthouse and unusual movies at www.DaaVeeDee.com, as well as great service and great prices.
Do you want to save even more? Are you active on the movie review message boards and forums such as
DVDTalk.com's International Forum,
AVForums.com's Movie Forums,
Foreign Film Message Board,
HomeTheater's Movie Forum,
If you answered "yes", then we have a program for you. In a nutshell, we will provide you our DVDs for reviews at savings of 50% or more in exchange for mentioning our company in the forums' posts.
Here is how it works:
1) You order from us the DVDs you are interested in;
2) We deliver them to you in a timely fashion, as always;
3) Once you watched the movie, please write the review at any of the forums above (or if you frequent some other movie-releated forums not mentioned above, please consult us to make sure that your forum is within our "sphere of interest"; Please email us BEFORE and AFTER the reviews has been written and posted;
4) In the review, please mention at the beginning that this DVD review was sponsored by www.DaaVeeDee.com, and at the end of the review, please include the phrase "This review was made possible with the help from www.DaaVeeDee.com". For DVDTalk forums, please substitute www.DaaVeeDee.com with www.ArthouseCinema.net in both places of your post;
5) Once your post is live, please email us - we will then proceed to refund 50% (up to $25) of your cost of the DVD you reviewed. Please, only one 50% (up to $25) discount per movie title. If similar reviews by you will appear on more than one forum, we will in addition refund $1 for each such posting after the first one;
6) Please understand that if another review for this movie which references our website already appears on the given forum, and it has been posted within the last three months, we will be unable to sponsor another review for the same movie on the same forum.
Thank you again for visiting our website and happy viewing!
We reserve the right to terminate this program at any time at our sole discretion.